Transforming Our Global Application Support Team Embracing the Future of Support We're embarking on an exciting journey to transform our global application support team into a world-class organization. Over the next few years, we'll be implementing a new framework designed to enhance our capabilities, streamline processes, and elevate the overall support experience. As we progress and grow, this framework will gradually be integrated into our operations, creating an awesome Application Support organization that empowers our team and delivers exceptional value to our customers. Stay tuned for more updates as we unveil the details of this transformative initiative! As we embark on this journey, we will gradually implement a new framework that will optimize our processes, enhance our skills, and elevate our overall service delivery. The following pages will be evolving but it is the start of the process.
A Journey of a thousand miles begins with a single step. Lao-tzu